Talk directly to the engineers who design and test our products. We help you choose the right parts, get them installed and keep your network running.
What you can expect when you contact our technical team.
One team stays with your project from the first question to long after delivery.
Not sure a module will work in your switch, or a cable will meet your link budget? Send us your host model and application. We test samples in our own labs and share the results before you place a volume order.
We plan drum lengths, labelling and packing around your installation, so cable arrives ready to pull and every reel can be traced on site.
Including these details in your request helps our engineers reply with a complete answer the first time.
We reply to technical enquiries within 24 hours. For complex custom solutions that need engineering review, we send a proposal within one week.
Yes. Our engineers can support installation, commissioning and troubleshooting on site. Tell us your project location and schedule when you get in touch.
Yes. We can code and test samples on your target platform and share the results before you place a volume order.
Warranty periods depend on the product line. The applicable warranty is stated in your quotation, and our team can confirm it before you order.
