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Shipping & Delivery from Singapore

Hermesys ships cables, connectivity products and cabinets from Singapore to customers across Southeast Asia, Europe and the United States. Whether you need a single box of patch cords or several pallets of armoured cable, we choose the shipping method that fits your order size, timeline and budget.

Contact Our Team

Our Singapore Logistics Hub

Our ISO-certified warehouse in Singapore covers around 50,000 sq ft and sits close to the port, which keeps sea freight transit short and makes it easier to consolidate regional shipments. From here we serve customers throughout Southeast Asia and ship onward to Europe and the United States.

~50,000 sq ftWarehouse space
ISOCertified facility
Near PortFaster sea freight
SEA · EU · USMarkets served

Shipping Methods

Sea Freight (Default)

Cable drums, racks and cabinets are shipped by sea by default. All sea freight shipments are palletised to protect goods during handling and transit.

Air Freight (On Request)

When a project timeline is tight, cables and cabinets can be sent by air freight at a higher shipping cost. Air shipments are not palletised.

Express Courier (Small Orders)

Patch cords, transceivers and other small accessories in smaller quantities are shipped by express courier, including DHL, FedEx and SF Express.

Delivery within Singapore

Orders are delivered to your specified address anywhere in Singapore by default. If you prefer, you can also collect your order yourself.

Accessories: Office Collection

Patch cords, transceivers and other small items can be collected from our office.

Hermesys Pte Ltd
27 New Industrial Rd, #06-06 Novelty Techpoint
Singapore 536212

Cables: Tuas Warehouse Collection

Cables can be collected from our Tuas warehouse by prior appointment. Please contact us to arrange a collection time and we will share the collection details.

Arrange a Collection

Lead Times

ProductTypical Lead Time
Standard products2–4 weeks
ChimeraX™ Industry Cable4–6 weeks

Lead times vary with product specification and order quantity. The confirmed lead time for your order will be stated in your quotation.

Trade Terms

EXW (Standard) FOB CIF DDP

Our standard trade term is EXW (Ex Works). FOB, CIF and DDP are available on request. Please let us know your preferred term when you send your enquiry.

Packaging

  • Sea freight: goods are palletised for safe handling and stacking
  • Air freight: goods are packed without pallets to reduce weight and freight cost

Export Documentation

We prepare the export documents your shipment needs, based on the requirements of the destination country. These typically include:

  • Packing List
  • Commercial Invoice
  • Certificate of Origin
  • Product Test Reports

Customer Support

Our team provides dedicated support during business hours, from quotation and shipping arrangements through to delivery and after-sales.

Frequently Asked Questions

How are cables usually shipped?

Cables and cabinets are shipped by sea freight by default. Air freight is available on request at a higher cost.

Can small orders be shipped by courier?

Yes. Accessories such as patch cords and transceivers in small quantities are sent by express courier, including DHL, FedEx and SF Express.

What trade terms do you offer?

Our standard term is EXW. FOB, CIF and DDP are available on request.

How long is the lead time?

Standard products typically take 2–4 weeks, and ChimeraX™ products typically take 4–6 weeks. Your quotation will confirm the exact lead time.

Which documents do you provide for export?

We provide the documents the destination country requires, typically a packing list, commercial invoice, certificate of origin and test reports.

Can I collect my order in Singapore?

Yes. Accessories can be collected from our office at Novelty Techpoint, and cables from our Tuas warehouse by appointment. By default, we deliver to your address in Singapore.